Shipping Policy

Pawltoo.pk is a full service online pet store. We deliver our products all across Pakistan. Please read our shipping policy below.

• All deliveries in Karachi are charged a standard/flat rate delivery charge shown during checkout
• Deliveries to the following areas in Karachi are done via courier only. Courier options available vary from time to time, and delivery conditions, including delivery charges other than shown on the checkout page, will be communicated to the buyer before dispatch:
  - All housing societies within Malir Cantt
  - Bahria Town
  - Gulshan-e-Hadeed/Bin Qasim Town
  - Hub River Road
  - Any other area deemed to be outside our coverage radius

• All deliveries in other locations in Pakistan are charged a variable rate shown during checkout
• Delivery in Karachi is completed same day, provided the order is received by or before 3PM. For orders received after 3PM, delivery is completed within 24-48 hours
• Delivery times to other locations in Pakistan will vary between 4 – 5 working days
• All orders received on Friday & Sunday and/or a gazetted public holiday will be processed the next working day
• Any delays in delivery due to seasonal variations or other unforeseen circumstances will be adequately communicated to our clients